Will online MBAs boost diversity in business schools?
Lizette Melendez grew up in El Paso, one of the poorest cities in Texas, and was the first in her family to go to university. Now she is part of the first cohort in the MBA @ Rice, launched by Houston’s Jones Graduate School of Business at Rice University in 2018 on the 2U online learning platform.
Rice U. energy expert: Oil and gas industry’s ‘defensive’ history influences approach to climate change
As the climate debate heats up ahead of the 2020 elections, the country’s oil and gas companies want to get in front of the curve. But they may be hampered by a longstanding culture of playing defense, according to an energy industry expert at Rice University’s Jones Graduate School of Business.


As the climate debate heats up ahead of the 2020 elections, the country’s oil and gas companies want to get in front of the curve. But they may be hampered by a longstanding culture of playing defense, according to an energy industry expert at Rice University’s Jones Graduate School of Business.
Bill Arnold, professor in the practice of energy management at Rice Business and a former energy industry executive, is available to comment on the issues at play at the intersection of corporate interests and culture and public policy.
“The oil and gas companies want to get ahead of the curve but want to avoid claims of greenwashing, so their investments in renewables, both research and operations, are more bite-sized,” Arnold said. “Of course, that generates criticism by contrasting tens of millions of dollars of investments for renewables against hundreds of millions and billions for oil and gas. The majors have a record of falling into defensive mode when criticized, and it’s built into the DNA of many older executives. But this is being challenged by their own younger employees as well as activists.”
The European majors came under pressure from ethical investors and environmentalists earlier than their U.S. counterparts and should be positioned better to deal with environmental challenges, Arnold said.
“A number of majors, European and U.S., made big commitments in research — Exxon Mobil with algae in the hundreds of millions of dollars — or operations — Shell in wind energy in West Virginia — without being able to commercialize or generate adequate returns,” Arnold said. “Carbon capture and storage is a silver bullet that’s still far from commercial at scale.”
Arnold added that the skill sets of Big Oil are in geosciences and mechanical engineering, not so much electrical engineering. “The most adaptable skill is project management, where the majors routinely have made multibillion-dollar commitments,” he said. “This could lend itself to large offshore wind projects that can build on offshore exploration.”
Arnold stressed, “There’s a huge gap in what is believed to be feasible over a 20-year period. The majors lay out their view of energy transitions in their scenarios and forecasts. They see continuing rapid decline of coal and, in the U.S., nuclear power. They accept that oil is likely to plateau in a couple of decades, but that natural gas plays a critical role in the transition. The great pressure on that comes from methane emissions, which is a complex issue.”
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To schedule an interview with Arnold, contact Jeff Falk, director of national media relations at Rice, at jfalk@rice.edu or 713-348-6775.
Follow the Jones Graduate School of Business on Twitter @Rice_Biz.
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Are accelerators becoming a trap for startups?
The impact of accelerators remains open to debate, according to research co-authored by Yael Hochberg, Rice University’s Ralph S. O’Connor Professor in Entrepreneurship. Some researchers have found accelerators help startups grow, attract venture capital and add a spark to the innovation ecosystem. Other researchers, however, found the effects on a young company’s performance are muted or even negative.
Four Tips to Get Ahead With Your MBA Application
We know the MBA app can seem daunting and we're here to help you. Here are some tips from a Rice Business alum.

MBA Application Tips: Planning Ahead Is the Key to Success
We know the MBA application can seem daunting and we're here to help you. Check out these application tips from Rice Business alum Ashley John. Follow her advice when applying for the MBA and increase your chance of success:
- Take the GMAT/GRE early so you can shift your focus to the rest of the application and ensure you've completed each part to the best of your ability.
- Make sure your essay truly reflects your unique perspective and voice.
- Trust the process and remember that your application will be reviewed comprehensively, meaning that no part is more important than the others.
- Conduct thorough research on your potential professors to make an informed choice of school for your MBA.
Looking for more information about the Rice MBA application process? Click here.
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Destination Unknown
Should your company set up an overseas R&D site?


Based on research by Haiyang Li, R. Michael Holmes Jr., Michael A. Hitt, Kaitlyn DeGhetto and Trey Sutton
Should Your Company Set Up An Overseas R&D Site?
- Setting up foreign research and development centers can create lucrative new markets.
- But the risks are real: When establishing a new R&D center, location matters.
- Multinational corporations that set up shop overseas must be vigilant about their intellectual property.
Setting up a research and development center abroad can be a brilliant move. Thriving foreign R&D hubs can lead to growth, new technologies and hungry new markets. Foreign R&D also comes with plenty of risks: Choose the wrong spot and your multinational firm could spend more than it makes. How should corporations choose where to go?
In a paper, Rice Business professor Haiyang Li joined a team of colleagues to analyze the ups and downs of foreign R&D. While the study focused on China, they noted that their findings could apply to multinationals considering other locales.
To conduct the study, Li and his team studied data from 164 multinational corporations between 1998-2012. The researchers focused on publicly-traded U.S. corporations, because public companies offered more accessible data and because more U.S. corporations have R&D centers in China than do any other countries.
Because moving corporate R&D to other countries is an established trend, the data clearly showed its advantages. The main perk: a chance to tap into the new country’s resources, including its people, materials and culture. In China, the enormous population combined with an explosion in higher education has created especially fertile ground for R&D staffing — even though hundreds of multinationals have already moved in. Cisco Systems is one such business: Its R&D facility in Shanghai now employs 100 Chinese telecommunications engineers.
Access to material resources and an understanding of local culture both help immensely — first in the early R&D phase and then in development and marketing of new products. This strategy worked well for Caterpillar, which used its China-based R&D center to help establish a Chinese market for their heavy machinery. Establishing foreign R&D centers also helps firms tap into wider global markets. Opening a research center in China, for instance, is more than just a push into that market, the researchers wrote: It can be part of a larger, global strategy.
While foreign R&D centers are by now a longstanding trend, deciding when and where to set them up has been surprisingly haphazard, the researchers wrote. Recent history shows that choosing well requires weighing a daunting array of economic, political and cultural factors.
So where does a shrewd manager start? From an economic perspective, the researchers advised, prioritize a host country with strong growth indicators — especially if your company might enter markets in that country. From a political angle, look for countries with proven, long-term political stability. Finally, you’ll need sophisticated information about the economic and political realities in different parts of a country. In a nation as vast as China, for example, choosing the right region for your R&D center is as almost as consequential as choosing the right country.
A less tangible, but enormously important, consideration is the role of intellectual property or IP. Since a company’s IP is its lifeblood, it’s vital that its host country provide real, enforceable legal protections. China in particular is notorious for shoddy IP protections, leading to rampant bootlegging and other forms of idea theft. While new laws theoretically protect intellectual property, companies should still seek assurance that these laws would be enforced.
Last on the multinational to-do list: take logistical and cultural challenges seriously. For firms based in the United States, moving people and materials around the world needs careful cost-benefit calculations. And that’s only half of the equation. To succeed in a foreign culture, multinationals then need to fully research, understand, and honor the new host culture.
Despite all these challenges, and the very real cost when companies fail to meet them, globalized R&D is booming. To help companies avoid mistakes, Li and his colleagues wrote, future researchers need to pinpoint exactly when, where and for whom global R&D really works. There’s clearly a market for such research. Whether measured in airline miles, shipping containers or even financial ledgers, multinationals are clearly finding overseas R&D worth the risks.
Haiyang Li is a professor of strategic management and innovation at the Jones Graduate School of Business at Rice University.
To learn more, please see: Holmes Jr., R., Li, H., Hitt, M., DeGhetto, K., Sutton, T. (2016). The Effects of Location and MNC Attributes on MNCs' Establishment of Foreign R&D Centers: Evidence from China. Long Range Planning, 49, 594-613.
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Beware the hospital ads: Consumers caught in insurance battles
Houstonians care disrupted because fewer hospital systems can bargain with more insurers. Vivian Ho is the Baker Institute Chair in Health Economics at Rice University and professor at Baylor College of Medicine
Staying Power
Looking for a job that’s future-proof? At Rice Business, we train you instead to make your own future, with first-rate foundational knowledge, expert technical training, practical experience -- and powerful relationships based on collaboration and shared values.


Updated from original post that was published on 02/21/2020.
Rice Business Equips You To Excel In 21st Century Business
Looking for a job that’s future-proof? At Rice Business, we train you instead to make your own future, with first-rate foundational knowledge, expert technical training, practical experience -- and powerful relationships based on collaboration and shared values.
A successful career today often includes both a traditional climb up a corporate structure and the exhilarating launch of a startup. Our MBA program (ranked #1 in entrepreneurship and #5 in finance by Princeton Review) blends classroom skills and practical training, balancing traditional core curriculum with experiential learning opportunities for students to apply what they've learned in real-time.
An MBA Program That Listens To Students
The outcomes speak for themselves. Class of 2020 member Doug Fiefia, born in Tonga and raised in Utah, is heading to Google as a manager in customer solutions. At Rice Business, he said, one of his most powerful learning experiences has been in student leadership. In the school’s collaborative environment, even first-semester students are pushed to lead and shape campus groups.
“During the first year of my MBA, I realized there was no formal process for voicing student concerns and ideas,” Fiefia recalled. “I met with several stakeholder groups to try to resolve this gap and we came up with a tool called Owl Voice.” Feedback from the popular tool now goes to student officers, who respond in collaboration with staff, faculty and school leadership. “I’m grateful that I am part of an MBA program that listens to students,” Fiefia said.
Linking Business And Public Policy
Norma Torres Mendoza, also class of 2020, will be going to Ernst & Young. Torres Mendoza said she chose Rice Business for its many scholarship opportunities, its size and its partnerships with international universities. A key element of her education, she said, was studying Business-Government relations with Professor Doug Schuler. “He teaches us that business should not and cannot work isolated from politics and the external world,” she said. “He created a bridge between the business and public policy worlds and has reinforced my passion for international mergers and acquisitions. Furthermore, he continues to teach us that all of our business actions have consequences, and as business leaders, we must have a consciousness about the positive and negative effects of our strategies.”
Interested in Rice Business?
Bringing Houston To Rice Business Students
For all Rice Business students, interacting with Houston -- the fourth largest and 2nd diverse city in the country – is an essential part of the program. A roster of short elective courses allows our students to learn directly from the city’s top-tier business leaders on key emerging business topics. These immersive, experiential short courses cover topics such as digital disruption in financial services, block chain as a new economic infrastructure, building the data-driven firm, SQL for managers, and commercial real estate in the new economy.
“A benefit of sitting in Houston is our ability to tap phenomenal business leaders to bring their perspective and expertise to our students,” Ostdiek said. “At Rice Business, we are able to blend a tight-knit, elite university environment with this vibrant commercial center. We make a point of bringing Houston to the students.”
Rice Business fortifies this classroom experience with hands-on work. “Our students apply what they’ve learned on messy real world problems,” Ostdiek said. Second year Rice Business students can choose from a roster of specialized “lab” courses where small teams work on real problems for corporate clients or, in some cases, the students’ own new product ideas or business acquisition initiatives. Among these courses are the Wright Fund, a student-led investment fund, the Athena marketing group, and labs focused on health care operations, supply chain challenges, international energy entrepreneurship, new enterprises, and enterprise acquisition.
Prepares You For A Range Of Opportunities
Rice Business also prioritizes diversity. Both research data and practical experience agree: 21st century business leaders need to be able to interact with a range of colleagues, economies, resources and cultures. Our program includes a required Global Field Experience that includes consulting with companies and organizations in the host country. Students also have the option of studying abroad at a broad network of partner institutions.
On campus, the tight-knit collaborative culture ensures that professors know your name – and students from an array of backgrounds become lifelong colleagues. All are eligible to tap the Doerr Institute for New Leadership for free, expert coaching on professional and personal development. To Dominic Smith, class of 2020, this Rice Business network was crucial preparation for his new position at Wells Fargo as an investment banking associate.
"I am most proud of being selected to work in the Wright Fund," Smith said. The rigorous student-led equity fund, he said, thoroughly prepared him not only for investment banking -- but a range of other possible career paths. Meanwhile, outside the classroom, as Co-President of the Black Business Student Association, Smith joined his classmates in creating an innovative business case contest for local second graders. In addition to prepping and judging the students, Smith said, his team has set up a meeting for the second graders with executives from a Fortune 100 company. The topic? Their own goals as 21st century business leaders.
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Fall From Grace
What Happens When Charismatic CEOs Crash?


By Andrew Sessa
What Happens When Charismatic CEOs Crash?
To the casual observer, it may look like a rough time to be a founder-CEO. Stories of startup founders behaving badly have filled the pages of the Wall Street Journal and the airtime on CNBC. Disruptive companies that once promised to deliver good returns and change the world for good have seen their tremendous valuations drop precipitously, if not disappear entirely, as a result of their founders’ actions. WeWork’s Adam Neumann, Theranos’s Elizabeth Holmes and Uber’s Travis Kalanick became household names — first cited as visionary leaders, now as cautionary tales.
Each of these messianic figures rose to fame, power and riches on the strength of their moonshot ideas, their compelling stories and their charismatic personalities. They attracted abundant funding and fawning attention from investors, the media and the public. But many of their seeming strengths — and the control they wielded as a result — proved both blessing and curse. Previously seen as their companies’ greatest asset, these founder-CEOs proved to be their businesses’ biggest liability.
False Promise
The latest scandal played out at WeWork, where a $47 billion valuation dwindled to $8 billion before the company called off its late-2019 IPO plans. Prior to his ouster, Neumann had spent nearly a decade claiming that his co-working company would create a moneymaking communitarian utopia — a “capitalist kibbutz” as the Israeli-born entrepreneur put it — that could expand into apartments (WeLive), finance (WeBank), schools (WeGrow) and more. Energetic to the point of frenzy, with the charisma of a cult leader, and, at 6’ 5,” physically dominating, Neumann famously charmed Japan’s SoftBank into making an initial $4.4 billion investment in his company after just a 12-minute tour of its headquarters.
At the same time, Neumann was leading tequila- and marijuana-fueled retreats, spending lavishly on such items as a $60 million corporate jet, and, perhaps most gallingly to investors, personally profiting from rents WeWork paid to lease space in buildings he partially owned. As the managing member of a private company that trademarked the word “We,” he also forced WeWork to fork over nearly $6 million for the rights to the word.
His erratic behavior and the company’s questionable financials came home to roost on the eve of the now-scrapped IPO — whose prospectus, The New York Times noted, “was quickly ridiculed for its incoherence.” Within weeks, Neumann parachuted out of the company on a $1.7 billion exit package and SoftBank took over.
For early investors who thought they were about to ride a unicorn to sky-high stock gains, WeWork failed to follow through on its magical promise. The same can be said of Theranos, whose value crashed from $9 billion to zero after founder-CEO Elizabeth Holmes’ grandiose claims turned out to be nothing more than smoke and mirrors — and she was charged with fraud. Uber's Kalanick, for his part, built his business based partially on his rule-breaking brashness, driving the company's valuation upwards of $70 billion, but his bad-boy style led to his leaving the company amid accusations that he fostered a workplace plagued by sexual harassment, gender bias and other unacceptable behaviors. Uber still IPO-ed, but it never went up much past its initial $45 share price, and was recently trading in the $20s.
“God’s Gift to Technology”
All of these cases are different, but each centers on the erratic and even narcissistic behavior, unconventional management style, personal eccentricities and corporate maleficence of CEOs who at first seemed infallible — until they failed. And those failures didn’t just affect their own fortunes. Because they’d become so synonymous with their corporate brands, their downfalls dragged their companies down as well.
Although these are extreme examples, they are hardly isolated incidents. Recent research by Yan “Anthea” Zhang, Fayez Sarofim Vanguard Chair Professor of Strategy at the Jones Graduate School of Business at Rice University, found that more than half of startups that received venture capital funding between 1995 and 2013 had replaced their founder with a new CEO by the time they launched their IPO. Other studies, meanwhile, have shown that some traits common among entrepreneurs make them prone to the sort of unpredictability that can be their downfall.
John Gartner, a Baltimore-based clinical psychologist and assistant professor at Johns Hopkins University Medical School, offers an explanatory diagnosis: “As a group — and there are exceptions, though relatively few — entrepreneurs have hypomania.”
“Hypo is Greek for ‘lesser,’ so it’s not that they have bipolar disorder,” explains Gartner, who wrote “The Hypomanic Edge: The Link Between (A Little) Craziness and (A Lot of) Success in America.” “I like to say that, ‘If you’re manic, you think you’re Jesus; if you’re hypomanic, you think you’re God’s gift to technology.’”
Hypomania isn’t entirely a disadvantage for entrepreneurs; it carries strengths as well, Gartner explains. Those include extraordinary creativity, confidence, charisma, energy and drive, which allow them to have big ideas, to act on them and to bring others on board. They have the messianic ability, he says, to “create buzz around a movement that didn’t exist before, to make it seem inevitable.”
The downsides of hypomania, however, include impulsivity, irritability, and impatience, which can cause entrepreneurs to jump into action without thinking, demonstrate poor judgment, be arrogant about the value of their ideas and fail to consult with others, Gartner says. “Something that differentiates successful entrepreneurs from unsuccessful ones,” he says, “is the ability to listen to non-hypomanic individuals.”
Several other mental health conditions are more common among entrepreneurs as well, according to Michael A. Freeman, a psychiatrist and University of California San Francisco School of Medicine professor. Freeman coauthored a 2015 study in which 72% of entrepreneurs reported mental health concerns, compared to 48% of the non-entrepreneurs surveyed. Those in the entrepreneurial group were significantly more likely to say they were affected by depression, attention deficit hyperactivity disorder (ADHD), substance use conditions and bipolar disorder.
As with hypomania, however, these conditions also come with advantages. Depression, for example, has been linked with empathy, which could help a CEO engage more meaningfully with those around them, Freeman notes, and with realistic judgment, which can lead to more grounded decision-making. When it comes to the entrepreneurial personality profile, Freeman cites characteristics that could easily describe Neumann, Holmes and Kalanick: Though they can prove open-minded, creative and flexible, they’re also driven, mission-focused, action-oriented, assertive, self-sufficient and open to more risk than the general population.
Minimal Oversight
Gartner and Freeman’s work helps explain why some entrepreneurs might excel at coming up with disruptive ideas, launching innovative businesses and developing cult-like followings — even if they then prove constitutionally unfit to run those companies. But it doesn’t explain how they manage to convince investors to buy in, and to the tune of hundreds of millions, if not billions, of dollars with seemingly minimal oversight.
Alessandro Piazza, a Rice Business management professor who studies high-tech entrepreneurship and corporate scandals, chalks this up to two key factors: an overabundance of capital at all levels and a reliance on a startup’s and its founder’s story rather than the business fundamentals.
“It is both difficult and time-consuming to evaluate ventures,” he explains, “and most of the due diligence stuff is profoundly boring.”
What we prefer instead, Piazza continues, are good stories. And those narratives, rather than a business’s actual viability, are what often drive investment these days. “Increasingly, founders must be good storytellers,” Piazza says. WeWork and Theranos, especially, used strong rhetoric and compelling stories — “Israeli kibbutiznik creates communitarian utopia”; “Stanford dropout disrupts lab testing” — to cover up weaknesses.
Lately, Piazza observes, the expectation around startups seems to be that a strong, charismatic founder will build a mission-driven company around him or herself, sell the idea of the mission with a compelling story and then cast themselves as the sole person who can accomplish that mission.
“That creates a situation in which unruly behavior is accommodated,” he says. “What I find interesting about all this is that the whole system of corporate control and governance in America — the separation of the management running the company from the board of directors who they report to — is designed to make sure this doesn’t happen. These new startups have weak oversight by design. Founders don't recognize the value of an independent board that keeps you in check.”
Greg Putnam, an investment manager and lecturer at the University of North Carolina, believes a sense of “VC FOMO,” fear of missing out on the next big opportunity, also contributes to the lack of pre-investment due diligence, which leads to the unbridled entitlement of modern founders.
So what’s the solution? How can investors stop hitching their wagons to unhinged unicorns? Perhaps, Putnam and Piazza suggest, it’s all in how you train your unicorn.
“These examples,” says Putnam, “are calls to the folks providing that next-step capital — the SoftBanks, the J.P. Morgans of the world, the VC funds — to say, ‘Founder X, Founder Y, we need to have some corporate controls written into how this is going to work.'" In other words, the TED Talk and the promotional video and the glossy marketing collateral aren’t enough. They don’t stand in for a real business plan, or governance structures, or standard operating procedures.
Putnam calls for a return to first principles — the fundamentals of business — and to previous levels of corporate oversight and governance. “In the old days, people used to talk a whole lot more about Excel spreadsheets, the internal rate of return, what the cash flow looks like,” he says.
“We have boards for a reason: to separate management and ownership. If we allow boards to become an extension of the CEO — and we see more and more that are stuffed with the CEO’s friends — it’s not good for the shareholders, and it’s good not for the company either,” Piazza argues. “The things CEOs do now wouldn’t have flown 20 or 30 years ago, when boards did a better job of monitoring their behavior.”
Part of the issue, he notes, is that these messianic startup CEOs are increasingly identified with the company — they don’t just lead the brand, they are the brand. So boards are afraid that the market might react negatively if the CEO resigns or is fired.
“How Do You Make Money?”
Zhang’s research shows that there is at least some measure of oversight often enough. She and her colleagues discovered that 41% of CEOs — both founders and non-founders — are replaced after a company gets its first round of VC funding. Still, she notes that founders are less likely to be replaced than non-founders, a fact she attributes to founders’ personal connection to their businesses and their significant share of ownership.
Her research also revealed that VC funds frequently make what she calls “calculated decisions” about changing CEOs. They replace those with the lowest human capital — in particular, the least experience with management and leading publicly traded companies. When they do, the CEO switch both increases a company’s value at the time of its IPO and its performance immediately after. “The higher the human capital of the CEO, the better the valuation and the operating performance,” she says.
And the relative human capital of founder-CEOs? Theirs tends to be lower rather than higher, she found. As companies like WeWork demonstrate, the charisma of a founder, the persuasiveness of a company’s origin story and mission, and the flashiness of its marketing materials can be inversely proportionate to the actual value of the company.
At the end of the trading day, Zhang says, all we really need to know is: “What is the business? How do you make money? In business, we talk about business.”
Andrew Sessa is a Boston-based writer and editor.
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Tuning In
How to orchestrate a great concert.


Based on research by Wagner Kamakura and Carl W. Schimmel
How To Orchestrate A Great Concert
- Professional orchestras have multiple, often conflicting, goals: art, education, promoting new artists and staying afloat financially.
- A forecasting model that focuses on the different features in one program can help orchestras meet all their goals.
- The same modeling approach can help a range of organizations and industries combine their offerings into more attractive bundles.
The Metro Symphony Orchestra needed to hit the right note: delighting its various music lovers, bringing in enough money to thrive through the next season – and, of course, making scintillating art.
To do it all, the programming had to harmonize musical offerings for corporate and individual donors as well as faithful season-subscribers. At the same time, it couldn’t tune out the all-important single-ticket buyers – listeners who attend a few times a year, but play a key role in revenue.
Rice Business professor Wagner A. Kamakura came up with some answers. In research conducted at Duke University, where he was previously a professor, Kamakura joined Illinois State School of Music professor Carl W. Schimmel to build an analytic model that helps professional orchestras synchronize their goals. The model analyzes single-ticket sales activity, resulting in a tool music directors and marketing executives can use to fine-tune concert programs to meet their diverse goals.
Based on ticket sales data from 47 U.S. orchestras over multiple concerts and seasons, the model shows how specific concert features interact with each other at the box office. It also takes into account the diversity of taste across different markets. Any orchestra can use the model, Kamakura and Schimmel write, simply by applying its own managerial insights and plugging in its sales data. In fact, other industries can make use of it as well: the model works for any product/service sold in bundles of features, such as fast-food, groceries, hotel rooms, spas, cable TV and telecom.
To create the tool, the professors studied a kaleidoscope of ticket-selling scenarios, ultimately coming up with 24 variables to be mixed and matched. Among them: Saturday evening audiences; April-June schedules; appearances of a star soloist; visits by a guest conductor; choral music; Mozart; the “three B’s” (Bach, Beethoven and Brahms); and contemporary music.
The researchers then tracked sales outcomes from mingling these variables. In one case, for example, the model found a negative interaction in a program offering a star soloist and a “most popular” piece. Because people who want to hear a star soloist are likely the same ones who want to hear popular pieces, combining them won’t attract additional listeners. Offering either feature individually, however, will prompt more single-ticket sales, and can help increase revenue.
In another scenario, combining a star soloist and a regular soloist resulted in a positive interaction, suggesting a star soloist adds to the appeal of a regular soloist. Put another way, when it comes to soloists, familiarity leads to audience loyalty. In a third instance, programs that included a guest conductor negatively affected the single-ticket sales of top national orchestras. The conclusion? Guest conductors only boost ticket sales for smaller regional orchestras; top national orchestras should market their resident conductors as community figures, boosting sales by emphasizing them as local personalities.
The researchers also studied how to entice the occasional concertgoer. The single-ticket crowd, Kamakura and Schimmel found, was most likely to attend programs that include both choral work and a very popular piece rather than programs that showcase only one or the other.
The researchers even isolated the single-ticket sales high note: a program that mixes less-popular works from 1750 to 1950. Unfortunately, the strategy has an inherent drawback: Overall, that type of program will likely sell fewer tickets than one with a highly popular work.
Art, like business, requires tradeoffs. Kamakura and Schimmel’s model helps orchestras make the best of such decisions by using single-ticket sales analysis to calibrate their musical, educational and revenue strategies. Similar big data models, the researchers write, can help other arts groups too.
Wondering what type of artist to showcase after the traveling Obama portraits? Plotting how to maximize sales for an avant-garde stage show of “Don Quixote?" The possibilities are endless for those with enough data. But like a good tuning fork, Kamakura and Schimmel’s model helps arts groups keep their programming from hitting sour notes.
Wagner A. Kamakura is Jesse H. Jones Professor of Marketing at Jones Graduate School of Business at Rice University.
To learn more, please see: Kamakura, W. A. & Schimmel, C. W. (2013). Uncovering audience preferences for concert features from single-ticket sales with a factor-analytic random-coefficients model. International Journal of Research in Marketing, 30(2), 129-142.
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Valentine’s Day gifts make men feel like heroes, expert says
A new survey finds men are more willing to rack up credit card debt if Valentine’s Day gifts are involved. In fact, research shows some behaviors tend to reinforce people’s gender identity — and that includes Valentine’s Day gift-giving behavior, according to a marketing and customer relationships expert at Rice University’s Jones Graduate School of Business.


A new survey finds men are more willing to rack up credit card debt if Valentine’s Day gifts are involved.
In fact, research shows some behaviors tend to reinforce people’s gender identity — and that includes Valentine’s Day gift-giving behavior, according to a marketing and customer relationships expert at Rice University’s Jones Graduate School of Business.
“It is well known that men have assumed the societal role of taking on more of the gift-giving burden on Valentine’s Day,” said Constance Porter, an assistant professor of marketing at Rice Business. She is available to discuss the phenomenon with the media.
“(Men) spend more and are more willing to go into debt to do it,” Porter said. “Doing so could help some men reinforce their sense of male identity and help them express this identity with others.”
The people they’re trying to impress include not only the gift recipient, but also anyone who hears the story about what they gave their special person on Valentine’s Day, Porter said.
“The gift-giver becomes the hero in all of those stories, and that makes him feel great about himself and look good to everyone in his orbit,” Porter said. “In this way, the storytelling on the day after Valentine’s Day becomes just as important and ritualistic as the actual day.”
Men are also more likely than women to seek help from salespeople when shopping for a gift, Porter said.
“So, if that happens with the Valentine’s Day gift, that could explain why men spend more,” Porter said. “The salesperson could exert influence on men to show their love in a manly way by spending a lot on the gift.”
To schedule an interview with Porter, contact Jeff Falk, director of national media relations at Rice, at jfalk@rice.edu or 713-348-6775.
Rice University has a VideoLink ReadyCam TV interview studio. ReadyCam is capable of transmitting broadcast-quality standard-definition and high-definition video directly to all news media organizations around the world 24/7.
Follow the Jones Graduate School of Business on Twitter @Rice_Biz.
Follow Rice News and Media Relations on Twitter @RiceUNews.
Related materials:
Porter bio: https://business.rice.edu/person/constance-elise-porter
Jones Graduate School of Business: http://business.rice.edu