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Constance Elise Porter
View CV
Marketing

Constance Elise Porter

Senior Associate Dean for Belonging and Engagement
Associate Clinical Professor of Marketing

Leadership, Faculty, Belonging and Engagement
McNair Hall 228
713-348-4251 constanceporter@rice.edu
Constance Elise Porter
View CV
Marketing

Professor Connie Porter is the senior associate dean for belonging and engagement. As a member of the dean's senior leadership team, she strengthens our ability to further these efforts in the school and broaden our engagement with the community.

Connie joined Rice in 2011 and has taught core Marketing, Marketing Research and Customer Relationship Management. She also led an experiential learning course, Marketing Lab, and launched and led integrative Executive Seminar courses in our MBA for Executives program. Her research focuses on the value of fostering customer relationships in technology-enabled marketing environments, and she has published articles in premier academic journals in this area. For several years, she taught both MBAs and undergraduates at University of Notre Dame.

Connie earned a B.S. in economics from the Wharton School at the University of Pennsylvania with dual concentrations in finance and public policy; an MBA from University of Michigan with dual emphases in operations and corporate strategy; and a Ph.D. from Georgia State University in marketing. Prior to pursuing a career in academia, she spent several years as a management consultant with firms including Gemini Consulting (now CapGemini), Cambridge Management Consulting (now part of Atos) and Xerox, as an internal consultant with Georgia Pacific, and as a commercial banker at National Westminster Bank USA (now part of Bank of America).

Teaching Interests: 

An award winning teacher, consistently earning outstanding reviews from MBA and undergraduate students, with experience and/or interest in teaching in the following areas:

  • Core Marketing Strategy
  • Customer Relationship Management
  • Marketing Lab
  • Marketing Research

Research Interests: 

Published in Financial Times 50 and other high-quality journals, crossing disciplinary boundaries of marketing, management, information systems and communications, in the following domains:

  • Trust & Relationship Marketing
  • Fostering Customer Trust and Engagement in Virtual Communities
  • Consumer Technology Acceptance & Use

 

Intellectual Contributions

Book Chapter
Porter, C.E., (2015), "Virtual Communities and Social Networks" in Communication and Technology, Cantoni and Danowski (Eds.), Vol. 5 in Handbooks of Communication Science, Berlin, Germany: De Gruyter Mouton Publications, Chapter 8, 161-180.
Journal Article
Porter, C., Devaraj, S., & Sun, D. (2013). A test of two models of value creation in virtual communities. Journal of Management Information Systems, 30(1), 261-292. doi:10.2753/MIS0742-1222300108
Journal Article
Porter, C. E., Donthu, N., & Baker, A. (2012). Gender differences in trust formation in virtual communities. Journal of Marketing Theory and Practice, 20(1), 39-58. doi:10.2753/MTP1069-6679200103
Journal Article
Porter, C. E., Donthu, N., MacElroy, W. H., & Wydra, D. (2011). How to foster and sustain engagement in virtual communities. California Management Review, 53(4), 80-110. doi:10.1525/cmr.2011.53.4.80
Journal Article
Lohtia, R., Bello, D. C., & Porter, C. E. (2009). Building trust in US-japanese business relationships: Mediating role of cultural sensitivity. Industrial Marketing Management, 38(3), 239-252. doi:10.1016/j.indmarman.2007.06.016
Journal Article
Porter, C. E., & Donthu, N. (2008). Cultivating trust and harvesting value in virtual communities. Management Science, 54(1), 113-128. doi:10.1287/mnsc.1070.0765
Journal Article
Porter, C. E., & Donthu, N. (2006). Using the technology acceptance model to explain how attitudes determine internet usage: The role of perceived access barriers and demographics. Journal of Business Research, 59(9), 999-1007. doi:10.1016/j.jbusres.2006.06.003
Journal Article
Porter, C. E. (2004). A typology of virtual communities: A multi-disciplinary foundation for future research. Journal of Computer-Mediated Communication, 10(1) Retrieved from www.scopus.com

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