How to help online communities love your company.

Why companies are actually doing investors a favor by not paying dividends.

Our emotions affect our decision making more than we know, sometimes dramatically.

Performing well at work? You may not last long.

In China, information about a company’s health can be scarce, a visit from a high official is a coveted signal of government confidence.

Why fighting workplace discrimination of gay, lesbian and bisexual employees boosts business.

Marketing methodology helps marketers group customers by geography, psychological profile—and desire.

How time and distance change how you feel about your hotel.

What happens to individual consumers when corporations boom?

Overqualified workers can offer employers an edge.

Research shows that anti-discrimination laws protecting LGBT workers’ rights work.

Information technology has reshaped the way companies treat their customers.