Peer-Reviewed Research
Quick, clear translations of faculty research that will change the way you think.
Credit & Lending | Peer-Reviewed Research
Everyday retail purchases can help banks identify trustworthy borrowers who lack traditional credit histories, expanding access to credit for millions of unbanked people worldwide.
24 Oct
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Customer-Based Strategy | Peer-Reviewed ResearchHiring a dedicated customer liaison can steer teams toward stronger collaboration and higher product adoption.10 Oct
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Emerging Markets | Peer-Reviewed ResearchIn nascent markets, breakthrough products like clean cookstoves can save lives. But lasting impact does not come from donations. It comes from the “knowledge intermediaries” that build a market infrastructure to get these products into homes.26 Sep
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Customer Service | Peer-Reviewed Research
Customer narratives boost service, prompt innovation and feed a healthy corporate culture.
April 29
Competition | Peer-Reviewed Research
What happens when food trucks mix business, peer pressure and high standards?
April 18
Peer-to-Peer Lending | Peer-Reviewed Research
Personal narratives in loan applications — however unverifiable — can sway lenders, lower interest rates, and even predict repayment behavior.
April 18
Workplace | Peer-Reviewed Research
What happens when the person providing your service feels empowered?
April 16
Strategy | Peer-Reviewed Research
Solving problems by exploring the far end of possibility.
April 02
Startups | Peer-Reviewed Research
Startups can profit from partnering with newer venture capital firms.
March 21
Marketing | Peer-Reviewed Research
Learning from customers is as important as stocking the shelves.
March 19
Product Recall | Peer-Reviewed Research
How can a firm fix its reputation after a product recall?
March 13
CEO Compensation | Peer-Reviewed Research
How do big firms determine executive pay?
March 11
Investing | Peer-Reviewed Research
The only thing the market likes less than a late report? Silence.
February 15
