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Rice Customer-Based Strategy Symposium Agenda

Rice Customer-Based Strategy Symposium Agenda

Fall 2025 Agenda Coming Soon!

Ion, 4201 Main St, Houston, TX 77002

TimeDescription
7:00 a.m.Registration starts*
7:30 – 8:15 a.m.Breakfast
8:15 – 8:30 a.m.Topic: Opening Remarks
Speaker: Peter Rodriguez — Dean, Rice Business
8:30 – 9:30 a.m.Topic: Courts, Cellblocks and Communities: Succeeding Through Focus & Fidelity
Speaker: Sheriff Ed Gonzalez — Harris County Sheriff’s Office
9:30 – 10:00 a.m.Networking and Coffee Break
10:00 – 11:00 a.m.Topic: Deciphering Value: Results of a Multi-Sector, National Customer Study
Speaker: Vikas Mittal — Faculty Director, Center for Customer-Based Execution & Strategy
11:00 – 11:15 a.m.Networking and Coffee Break
11:15 a.m. – 12:15 p.m.Topic: From Serial Entrepreneurship to Sustained Philanthropy: The Role of Strategic Focus
Fireside Chat: Farid Virani — CEO, Prime Communications
Dean Peter Rodriguez
12:15 – 12:20 p.m.Topic: Closing Remarks
12:30 – 1:30 p.m.Lunch

*Registration will remain open during the event, and coffee will be available.

This symposium showcases the universal benefits of a customer-centered approach across diverse industries. It’s an invaluable opportunity to learn practical, evidence-based strategies and connect with peers focused on effective business practices.

Daniel Williamson, EMBA ’24

Managing Director, OpenStax

Daniel Williamson

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