Rice Business Plan Your Visit

The Rice Customer Management Symposium (RCMS) addresses emerging topics in the area of customer management for members of the business community working in marketing, business development, and senior management roles.

The Rice Customer Management Symposium will be held on Friday, March 22, 2019 in the Shell Auditorium at McNair Hall. 

“ If you’re not serving the customer, your job is to be serving someone who is. ”

Jan Carlzon, Former CEO, SAS Group

Featured Speakers

  • Wesley Bush, CEO, Northrop Grumman
  • Michael Hickey, President, Global Institutional, Ecolab
  • Bob Patel, CEO, LyondellBasell
  • Vikas Mittal, J. Hugh Liedtke Professor of Management (Marketing),Jones Graduate School of Business

2018 Supporting Partners

Janice & Robert McNair Hall
Loop Rd
Houston, TX 77005