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Workplace Discrimination | Organizational Behavior

Weight Bias Isn’t Just a Women’s Issue

Research shows that obese men face subtle but consequential discrimination in retail settings — both as job seekers and as customers.

Based on research Michelle “Mikki” Hebl (Rice Business), Enrica N. Ruggs (University of Houston) and Amber WIlliams (Washington)

Key takeaways:

  • Over the past few decades, U.S. obesity rates have spiked. So has discrimination toward heavy people.
  • Research about this prejudice abounds, but it centers on overweight women and overlooks overweight men.
  • New research shows that obese males face significant discrimination in retail settings, both as clients and employees.

 

It’s an American paradox: While more and more of us are obese — one-third of U.S. adults — discrimination against heavy people has spread. Studies show just how toxic this stigma is: Overweight people are judged to be less hardworking, less attractive and less conscientious. They get shabbier treatment in practice as well, and are more likely to be discriminated against in healthcare, interpersonal relationships and the workplace.

While decades of research have anatomized these issues, it has largely focused on overweight women. There’s good reason for this. While heavy women and men report equal levels of mistreatment from friends, family and co-workers, heavy women report higher levels of mistreatment from strangers and the general public. Women are also badly treated at lower levels of heaviness than overweight men.

But overweight men face serious prejudice too, according to research by Mikki Hebl, a professor at Rice Business, and two co-authors. To measure that prejudice in the workplace, Hebl and her colleagues launched a novel study at a mall in what they describe as a large southern city. Deploying researchers who presented themselves first as ordinary-sized men and then, with the use of prosthetics, as men who were obese, the researchers tracked how obese men fare in a variety of retail settings.  

Heavy men, the researchers found, face striking mistreatment in such environments. For their study, the team asked research assistants, also called confederates, to pose first as obese job seekers and then as obese shoppers. First the men visited stores wearing size medium shirts and pants with a 30-inch average waist. Then they revisited the same stores wearing special obesity prosthetics, size extra-large shirts, and pants with 40-inch waists.

Using formal training and memorized scripts, the men arrived at 112 stores pretending to apply for a job, and 111 stores where they headed to the center and waited for service. If no employee approached, the faux-shoppers followed a script in which they sought an employee, asked for help buying a present and then asked for a second recommendation.

The results? Whether asking for jobs or customer service, the subjects faced no weight-related difference in what is called formal treatment: overt and illegal actions such as giving unequal access to resources. But when the “heavy” men applied for jobs, they faced far worse interpersonal treatment than the ordinary sized men. That is, they experienced subtle behaviors such as hostility that aren't illegal but can still drive off workers and clients.

Heavy men, in other words, “are not immune to interpersonal discrimination in retail settings,” the scholars write. These subtle aggressions, they pointed out, undercut not only people who are heavy — but the businesses that engage with them. Just as excluding women saps whole nations’ economic vitality, driving away heavier people limits businesses’ access to employee brainpower and consumer dollars.

 

Hebl, et al (2015). Weight isn’t selling: The insidious effects of weight stigmatization in retail settings, Journal of Applied Psychology.


 

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