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Strategy & Environment

How leaders make long-term choices in competitive environments.

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The 2025 Customer Value Report

The biannual customer value report from the Center for Customer-Based Execution & Strategy helps leaders understand what customers value most across 18 industries, where those priorities differ across sectors, and how to make data-driven decisions about strategy, positioning and investment.

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Risk Management | Strategy
Emphasizing R&D tends to raise idiosyncratic risk more than emphasizing branding and marketing, especially when demand is volatile.
February 18
Institutional Crisis | Strategy
What questions should you ask when a faith institution fails you?
February 11
Leadership | Strategy
Why hiring women for jobs left by abusive men gets everyone back on track.
February 05
Reputation Management | Strategy
What is behind the ongoing scandal first exposed decades ago?
January 23
Trade | Strategy
Why President George H. W. Bush went to bat for NAFTA.
December 10
Data Management | Strategy
What does our growing ability to document personal life mean for business?
December 03
Ethics | Strategy
A new theory offers a practical way to evaluate corporate behavior worldwide.
September 23
Ethics | Strategy
What values should businesses observe besides profits?
September 09
Management | Strategy
Where should you look for your next CEO?
July 16
Intellectual Property | Strategy
Is there a way to stop institutional leaks?
June 21