Kimberly Taylor

Kimberly Oostman Taylor is a Lecturer in Communication, teaching Strategic Business Communication for the MBA@Rice online program. Ms. Taylor also teaches various communication classes at the University of New Mexico where she is completing her Ph.D. degree in Communication. Her research interests and publications include organizational crisis communication and apologia statements, social media and regret, and representations of women in media.

Prior to joining Rice, Kimm obtained her B.S. in Accountancy from Valparaiso University, practiced as a CPA for BDO in Chicago, and was a Senior Internal Auditor for United Biscuits, the parent company of Keebler. She completed her M.A. in Communication from the University of New Mexico.

Kimm has worked with TEDxABQ and New Mexico United USL professional soccer on their social media teams and enjoys advising students preparing for entrepreneurial and professional organization speech competitions.

Teaching Interests: 

• Public Speaking
• Business Communication
• Team Professional Communication
• Strategic Social Media
• Crisis Communication
• Interpersonal Communication

Research Interests and Publications:

• Corporate Crisis Communication
  • Luego de la tormenta ¿llega la calma?: Estrategias de comunicación post-crisis y la sustentabilidad de reputación empresarial. [After the storm, does the calm arrive?: Post-crisis communication strategies and sustainability of corporate reputation]. Anuario de la Comunicación International 2019. Loja, Ecuador: UTPL, Universidad Técnica Particular de Loja.
• Organizational Apologia Statements
  • We're sorry but it's not our fault: Organizational apologies in ambiguous crisis situations (2017). Journal of Contingencies and Crisis Management.
• Social Media Use
  •  User Experiences of Regret While Engaging with Social Media
• Women in Media
  • Sexualization of the Journalism Profession: TV Representation of Female Journalists’ Intellect, Labor, and Bodies (2018). IAFOR Journal of Media, Communication and Film 5(1) 99-109.
• Interdisciplinary social science- and computer science-driven projects
  • Understanding social factors affecting the cryptocurrency market. Presented at the meeting of the International Conference for Internet Technology and Secured Transactions, Cambridge, UK. arXiv:1901.06245