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Utpal Dholakia
View CV
Healthcare
Marketing

Utpal Dholakia

George R. Brown Professor of Marketing
Marketing Area Coordinator

Faculty
McNair Hall 329
713-348-5376 dholakia@rice.edu
Utpal Dholakia
View CV
Healthcare
Marketing

Utpal Dholakia is the George R. Brown Professor of Marketing. He has a master's degree in psychology, and a Ph.D. in marketing from the University of Michigan, a master's degree in operations research from the Ohio State University, and a bachelor's degree in industrial engineering from the University of Bombay.

His research interests lie in studying motivational psychology of consumers and online marketing issues such as virtual communities and online auctions. He also studies relational aspects of consumer behavior. He has published in a number of marketing and management journals, and consults with firms in financial services, energy, health-care and other industries.

PODCAST FEATURING PROFESSOR UTPAL DHOLAKIA

Unmarketing: A Guide To Not Buying Anything

A conversation with Professor Utpal Dholakia, a marketing expert who encourages people to buy and consume prudently to maximize pleasure.

Affiliations

  • Jones Graduate School of Business
  • Alpha Pi Mu (Industrial Engineering Honor Society) 
  • American Marketing Association
  • Association for Consumer Research
  • MENSA

Grants

  • Exploring sustainability of Connexions William & Flora Hewlett Foundation 
  • Understanding the Open Source Business Model: Application to Connexions Computer and Information Technology Institute, Rice University (CITI)

Education

  • B.E (1993) University of Bombay 
  • M.S. (1994) Ohio State University
  • M.S. (1997) University of Michigan 
  • Ph.D. (1998) University of Michigan

Teaching Interests 

  • Marketing
  • Pricing strategies

Research Interests 

  • Financial decision making
  • Social consumer behavior
  • Online marketing
  • SME Marketing strategy

Rice Business Wisdom

Woman sitting on bench looking at sunset
Consumer Behavior | Marketing

A Quick Way To Curb Impulse Buying

Briefly recalling something you already own and use can reduce the urge to buy and what you’re willing to pay.
Dog sitting around a mess they created
Ethics | Marketing

Bad Behavior

Is breaking the rules always wrong?
Online Shopping | Marketing

Why Shoppers Bounce Between Store and Screen

Multichannel consumers mix online and in-store shopping to meet both practical needs and emotional ones.
Woman touches reflective glass
Customer Satisfaction | Marketing

Customer Satisfaction Surveys Can Change What You Buy Next

Answering a survey can shape future behavior, nudging customers to return sooner and buy again months later.
""
Organizational Behavior | Marketing

Far And Away

How do you know what motivates your virtual work team?
Photo of hardhats taken from above.
Management | Marketing

The Secret to Team Success? A Better Model of “We”

Before you can fix a broken group dynamic, you need to understand how its members see each other — and themselves.
Stay In Your Lane
Politics | Marketing

Stay In Your Lane

Why most companies should avoid taking political stances.
Front of an expensive care
Pricing | Marketing

Big Spender

When high prices attract consumers and low prices repel them.
Group of circuit breaker boxes
Technology | Marketing

Short Circuit

Businesses like technology as a way to reach audiences quickly and nimbly. What could go wrong?
What is undisciplined spending?
Spending | Marketing

The Price Is Right

How much is too much to spend on a piece of avocado toast?
""
Pricing | Marketing

Home Is Where The Heart Is

For longtime homeowners, emotion has a price of its own.
""
Human Behavior | Marketing

Guilty Pleasures

Not all self-control is created equal.

In the Media

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June 07, 2024
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May 03, 2024
Biden tackles inflation by targeting hidden fees. Will voters notice?
March 08, 2024
When will it feel like inflation has cooled?
December 26, 2023
There’s a Reason a Killer Money-Saving App Still Doesn’t Exist
November 15, 2023

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