Melissa is currently leading the Amazon Alexa smart home strategy and customer experience. Melissa is responsible for the online and offline smart home strategy, promotion and customer education. The key focus being to help educate customer on smart homes and how Alexa can help create a voice-activated smart home for our customers. Prior to this role, Melissa led the Amazon.com Grocery team where she was focused on driving sales and profit for Amazon’s Grocery business. Prior to Amazon, Melissa worked at Dr Pepper Snapple Group where she was on the Dr Pepper brand team and led the carbonated innovation pipeline. Melissa has her undergraduate degree in Animal Science from University of Kentucky and completed her MBA at Rice in 2010.