ReputationExpert Opinion

Saving Face

Professor Anastasiya Zavyalova discusses PR crisis
Rice Business professor Anastasiya Zavyalova shares three tips for CEOs facing a PR crisis.
Human ResourcesPeer-Reviewed Research

Perfect Match

What does it take to make the right hire?
Worker Well-BeingPeer-Reviewed Research

Happy Place

What really contributes to worker well-being?
Research on worker well-being is usually more about the company than the worker.
Customer ServicePeer-Reviewed Research

Can You Hear Me Now?

Customer narratives boost service, prompt innovation and feed a healthy corporate culture.
CompetitionPeer-Reviewed Research

Compliments Of The Chef

What happens when food trucks mix business, peer pressure and high standards?
Peer-to-Peer LendingPeer-Reviewed Research

Tell Me A Story

Crafting a trustworthy persona online makes a difference in landing a loan—and paying it back.
WorkplacePeer-Reviewed Research

Seat Of Power

What happens when the person providing your service feels empowered?
Nonprofit ManagementNews Feed

Artistic License

Moody Center for the Arts
Not everyone with an MBA follows a corporate career path.
Product RecallPeer-Reviewed Research

Splash Guard

How can a firm fix its reputation and restore the publics trust after a product recall?
Human ResourcesPeer-Reviewed Research

Too Much Of A Good Thing

When do positive personality traits become workplace problems?
InnovationPeer-Reviewed Research

Jet Lag

To innovate overseas, learn from foreign businesses at home.
AcquisitionsPeer-Reviewed Research

Sore Losers

Mergers less successful if after CEO loses award
Failing to win awards can drive CEOs to make risky decisions.