CommunicationWord Watch

Get To The Point

Light up sign saying "yeah" with three exclamation points
How did we get so hooked on exclamation points?
LanguagePeer-Reviewed Research

Failure To Communicate

Toddler holding a corded phone upside down
The surprising way faulty English affects trading.
CommunicationsCommentary

Extend Yourself

Empathy is key to successful communication
Empathy is a big factor in successful communication.
PresentationsExpert Opinion

Say It Loud

A child screaming into a microphone
Make your presentation shine by knowing your objectives and weaving a story.
Virtual CommunitiesPeer-Reviewed Research

Word Of Mouth

Group of goldfish
Both firm-sponsored and consumer-driven online communities offer value to businesses.