Students will take a total of 12 health care credits to fulfill the concentration/track requirements.


Term 1

  MGMT 755   Health Care Operations Management
Instructor- Lyons, Don
This course will serve as the standard overview of key concepts in health care operations management. The four key pillars of operations management: people, process, technology, and finance are characterized as the class moves through its discussions. The course will encompass and review a broad portfolio of tools and techniques in a variety of settings essential to moving an organization towards transformation.

Term 2

  MGMT 691   Negotiation for Health Care
Instructor- Masters, Marick

In health care, a premium exists on negotiating relationships, managing emotions, holding the line on pricing and dealing with conflict. This course will talk about how the characteristics of the health care industry impact negotiations. Role-plays are based in a health care context.
  MGMT 738   Healthcare Marketing: A Patient Focused Approach
Instructor- Mittal, Vikas

Requirements: Minimum GPA- 3.5, have taken or will concurrently be taking MGMT 680, MGMT 686, or MGMT 707.

Terms 1 & 2

  MGMT 678   U.S. Health Care Management1
Instructor- Whitney, Stephen
This course is designed to provide an overview of the forces, which are influencing the shape and evolution of the health services system. The course will identify the managerial challenges these forces

Term 3

  MGMT 680   Customer Analytics for Satisfaction and Loyalty
Instructor- Westbrook, Robert

This course will provide an understanding of the use of customer analytics in driving business strategy. The goal of this course is to develop skills in presenting analytics effectively to management audiences and to leave students with an appreciation of the roles of customer definition, experience, satisfaction and loyalty as the ultimate drivers of business growth and survival. By the end of the course, students should be proficient in analyzing customer information datasets using SPSS, extracting key insights from data to guide management decision making, and presenting analytics effectively to management audiences.

Term 4

  MGMT 694   Interpersonal Communication in Health Care
Instructor- Tobin, David

The goal of this course is to understand why good personal communication skills are essential in all workplaces and especially in health care settings. The course will aim to improve interpersonal communication skills, focus on how to be an effective listener, study and practice body language and cross cultural communication. Students will gain new and helpful perspectives from a variety of health care professionals.
  MGMT 633   Life Science Entrepreneurship
Instructor- Gill, Jack
The course centers on the roles of physicians, scientists, engineers and MBAs in biotech, medical device, and other life science companies will be described and characterized. This pragmatic, experienced-based course describes the venture capital process, the formation and capitalization of high-tech companies, sources of technologies, role of tech transfer at universities and medical schools, startup operational issues, role of VCs and board members, execution time frames, the liquidity process, IPOs and mergers, and payout prospects for founders and investors.
  MGMT 686   Marketing Research
Instructor- Porter, Constance

Students will be exposed to implementing a research study, analysis and many more analytical techniques to give them the ability to critically evaluate and present the results of a research study. Students will generate strategic insights from basic marketing research and become familiar with marketing research terminology commonly used by research consultants.
  MGMT 690   Health Care Strategy
Instructor- Kale, Prashant

This course is an opportunity for students to study and review some of the core strategy concepts, analytical techniques, and frameworks that are relevant to developing, evaluating, and implementing value-creating strategies for organizations that operate in various sectors of the health care space. Some of the issues to be covered include: examining the role of innovation in the context of strategy in health care, what strategies health care firms can adopt to expand successfully in the international market, and how the external environment impacts an organization’s performance.
  MGMT 750   Health Care Informatics Systems and Management
Instructor- Lyons, Don
In this course, students will learn the key concepts in health care information technology and management. It will emphasize the skills, tools and traits required to successfully step into, or continue success in a technology and information management role in any health care organization and associated industry vertical. The course will also cover an overview for the preparation of the CPHIMS certification (Certified Professional in Health Care Information and Management Systems.)
  MGMT 673   Cost Analysis in Healthcare
Instructor- Sivaramakrishnan, Shiva


  MGMT 699   Strategic Capital Investment in Today’s Healthcare Sector
Instructor- Laraway, Dennis

This course deals with the strategic capital management concepts used to evaluate capital deployment decisions in the health care sector. Primarily focused on the financing principles used between health care operations and capital investment decisions, this course will incorporate applied analysis on how to evaluate strategic investments and methods used to finance various capital initiatives. Conclusions will be drawn on implications to strategic positioning, financial operations, and credit worthiness of the enterprise.

1This is a required course.

Please note schedule is subject to change.

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