JGS- IT (Procurement)

Faculty FAQ

  1. What is an initial system?
  2. How would I obtain a primary system?
  3. What is the benefit of purchasing a JGS Standard System?
  4. What are the specifications of the standard system?
  5. What is a secondary system? How would I obtain a secondary system?
  6. Can I purchase a Mac with my research budget?
  7. How would I obtain software?
  8. How would I purchase computer equipment?
  9. How would I obtain software for my personally owned computer?
  10. After my system arrives, will I need to contact the Helpdesk for setup?
  11. How would I contact JGS IT Procurement?

 

What is an initial system?

Initial system is the primary system that includes the monitor(s), keyboard, mouse and docking station (for the laptop configuration). This system is used for day to day work load. It is sometimes referred to as the Primary system. Initial system's cost and setup is covered by the Office of Technology, up to $2,500. Anything exceeding that amount OR non-standard will have to be covered under the user's research budget.

 

How do I obtain a primary system?

Contact the help desk as described below.

 

What is the benefit of purchasing a JGS Standard System?

There are several benefits of selecting the standard system.

  • The standard system has been thoroughly tested by the IT department. Compatibility with Rice resources has been tested and verified.
  • IT has developed a standard image for the standard system. This reduces setup and delivery time. In the event the user experiences OS failure, IT is better able to support the user with reduced downtime.
  • IT has spare parts readily available. In the event the user experiences hardware failure, IT is better able to support the user with reduced downtime.
  • More efficient procurement process. Because the reduced pricing has been pre-negotiated, less vendor involvement is required.

The initial system is paid for by IT.

 

What are the specifications of the standard system?

Both advanced standard laptop and desktop systems have quad core processors, keyboard, mouse and monitor(s). The laptop comes with a docking station. For more details, please contact the help desk as described below.

 

What is a secondary system? How would I obtain a secondary system?

Secondary system is used to aid in overall user efficiency. It could be used as a desktop for a home office, laptop for travel, or a secondary office desktop.

 

IT can leverage educational pricing and other resources to assist to purchase a secondary system. However, system setup and/or support would incur a charge of $100/hour if worked on by a full time person and $50/hour if worked on by a student worker.

 

If you are interested in purchasing a secondary system, you may contact the help desk as described below.

 

Can I purchase a Mac with my research budget?

Yes. However, Mac systems are supported on best effort basis. System setup and/or support would incur a charge of $100/hour if worked on by a full time person and $50/hour if worked on by a student worker. There is no assurance that Mac will work with all of Rice resources. This is especially so for software, even with an emulator.

 

Macintosh purchases are not covered under the initial purchas.e

 

How do I obtain software?

If the software is for your primary or secondary system (also referred to as Rice owned), you may contact the Helpdesk. Microsoft Office is covered under the Campus agreement and does not need to be purchased by the end user. Information on other software applications provided under the campus site license is on Central IT's website. The site is organized by free software and software available for purchase. Rice software is not covered for installation on personally owned systems.

 

How do I purchase computer equipment?

You may contact the help desk as described below.

 

How do I obtain software for my personally owned computer?

If you would like to purchase discounted software for a non-Rice owned system, go to http://rice.onthehub.com . Select the Faculty/Staff tab for a full listing. RiceOnTheHub is a common means of purchasing software for personally owns systems.

 

After my system arrives, will I need to contact the Helpdesk for setup?

No. The system will be received by JGS- IT Procurement for tracking, and then delivered to JGS-IT for setup. You will be contacted to arrange a time for configuration.

 

PhD FAQ

  1. What is a JGS standard system and how do I obtain one?
  2. What is the benefit of a JGS Standard System?
  3. What are the specifications of the standard system?
  4. What if I would like a system different from the standard system?
  5. What is the standard PhD student software package?
  6. How would I obtain software?
  7. How would I purchase computer equipment?
  8. How would I obtain software for my personally owned computer?
  9. After my system arrives, will I need to contact the Helpdesk for setup?
  10. How would I contact JGS IT Procurement?

What is a JGS standard system?

Standard system is the computer system with monitor, keyboard, mouse and docking station (for the laptop configuration) that is used for day to day work load. It is also referred to as the primary system. Cost and setup is covered by the Office of Technology.

 

Our help desk collaborates with Rice's Central IT Procurement to leverage the best pricing with various vendors. You may contact them as described below.

 

What is the benefit of the JGS Standard System?

There are several benefits of the standard system.

  • The standard system has been thoroughly tested by the IT department. Compatibility with Rice resources has been tested and verified.
  • IT has developed a standard image for the standard system. This reduces setup and delivery time. In the event the user experiences OS failure, IT is better able to support the user with reduced downtime.
  • IT has spare parts readily available. In the event the user experiences hardware failure, IT is better able to support the user with reduced downtime.
  • More efficient procurement process. Because the reduced pricing has been pre-negotiated, less vendor involvement is required.

What are the specifications of the standard system?

Both standard laptop and desktop systems have quad core processors, keyboard, mouse and monitor(s). The laptop comes with a docking station. For more details, please contact the help desk as described below.

 

What if I would like a system that is different from the standard system?

You are able to use your research funds to purchase non-standard systems. There may be additional costs for IT support. Contact the help desk for more information.

 

What is the standard PhD student software package?

Whether you select a laptop or a desktop system, it will come with standard software preinstalled by IT. No further action will be required for you to receive standard software on your Rice owned system. If you require additional software, you may contact the Helpdesk for assistance. The standard software package includes:

 

Windows 7 64bit

Microsoft Office 2010

Trend Micro Antivirus

SSH Secure Shell

MalwareBytes Antispyware

SPSS

SAS

Matlab

STATA 12 IC

SyncBack

Cisco VPN Client

 

 

How do I obtain software?

If you seek software that is not a part of the PhD student software package, you have several options.  If the software is for your primary system (also referred to as Rice owned), you may contact the Helpdesk. Microsoft Office is covered under the Campus agreement and does not need to be purchased by the end user. Information on other software applications provided under the campus site license is on Central IT's website. The site is organized by free software and software available for purchase. Rice software is not covered for installation on personally owned systems.

 

How do I purchase computer equipment?

You may contact the help desk as described below.

 

How do I obtain software for my personally owned computer?

If you would like to purchase discounted software for a non-Rice owned system, go to http://rice.onthehub.com . Select the Faculty/Staff tab for a full listing. RiceOnTheHub is a common means of purchasing software for personally owns systems.

 

After my system arrives, will I need to contact the Helpdesk for setup?

No. The system will be received by JGS- IT Procurement for tracking, and then delivered to JGS-IT for setup. You will be contacted to arrange a time for configuration. 

 

Visiting Faculty FAQ

  1. What is a JGS standard system and how do I obtain one?
  2. What is the benefit of a JGS Standard System?
  3. What are the specifications of the standard system?
  4. What if I would like a system different from the standard system?
  5. How would I obtain software?
  6. How would I purchase computer equipment?
  7. How would I obtain software for my personally owned computer?
  8. After my system arrives, will I need to contact the Helpdesk for setup?
  9. How would I contact JGS IT Procurement?

 

What is a JGS standard system?

Standard system is the computer system with monitor, keyboard, mouse and docking station (for the laptop configuration) that is used for day to day work load. It is also referred to as the primary system. Cost and setup is covered by the Office of Technology.

 

Our help desk collaborates with Rice's Central IT Procurement to leverage the best pricing with various vendors. You may contact them as described below.

 

What is the benefit of the JGS Standard System?

There are several benefits of the standard system.

  • The standard system has been thoroughly tested by the IT department. Compatibility with Rice resources has been tested and verified.
  • IT has developed a standard image for the standard system. This reduces setup and delivery time. In the event the user experiences OS failure, IT is better able to support the user with reduced downtime.
  • IT has spare parts readily available. In the event the user experiences hardware failure, IT is better able to support the user with reduced downtime.
  • More efficient procurement process. Because the reduced pricing has been pre-negotiated, less vendor involvement is required.

What are the specifications of the standard system?

Both standard laptop and desktop systems have quad core processors, keyboard, mouse and monitor(s). The laptop comes with a docking station. For more details, please contact the help desk as described below.

 

What if I would like a system that is different from the standard system?

You are able to use your research funds to purchase non-standard systems. There may be additional costs for IT support. Contact the help desk for more information.

 

How do I obtain software?

If the software is for your primary system (also referred to as Rice owned), you may contact theHelpdesk. Microsoft Office is covered under the Campus agreement and does not need to be purchased by the end user. Information on other software applications provided under the campus site license is on Central IT's website. The site is organized by free software and software available for purchase. Rice software is not covered for installation on personally owned systems.

 

How do I purchase computer equipment?

You may contact the help desk as described below.

 

How do I obtain software for my personally owned computer?

If you would like to purchase discounted software for a non-Rice owned system, go to http://rice.onthehub.com . Select the Faculty/Staff tab for a full listing. RiceOnTheHub is a common means of purchasing software for personally owns systems.

 

After my system arrives, will I need to contact the Helpdesk for setup?

No. The system will be received by JGS- IT Procurement for tracking, and then delivered to JGS-IT for setup. You will be contacted to arrange a time for configuration.

 

How would I contact JGS-IT Procurement?

Email- jgsprocurement@rice.edu

Call- 713.348.2224

Submit a work request- http://helpdesk.rice.edu

 

Additional Info

Office of Technology Website

IT Department contact info

IT Service Level Agreement info