About Us
JGS-AV provides classroom technology support and services to the faculty, staff and students of the Jones Graduate Business School. Our team also provide equipment rentals, classroom set up assistance, classroom technology training, and videotaping and duplication services.
*** Please read the
notice tab before you make an appointment ***
Location:
JGS-AV is located on the 3rd floor, suite 306
Hours of Operation/Contact Information:
Monday – Thursday 7:30AM – 7:30PM
Friday 7:30AM – 6:00PM
Class Saturdays 7:30AM – 6:00PM
Sunday Closed (except for Special Events. Reservations MUST be made at least 2 weeks in advance.)
Phone: AV Helpdesk 713-348-3949
Email: jgsav@rice.edu
Support Requests: http://helpdesk.rice.edu/submit.html
Notice
AV requests that require equipment setups or video support must be submitted in advance. Last minute requests run the risk of not being properly addressed and we do not wish to put you, your students or guests in that situation.
As a guideline, please keep the following in mind when making AV requests :
- Normal AV hours are 7:30am -7:30pm Mon-Thursday and 7:30 to 6 on Friday and class Saturdays.
- Laptop setups, microphone requests, etc. for classes or events occurring during normal hours should be requested at least 72 hours in advance. This allows us to ensure the equipment is available and mark our calendars to ensure the items are delivered on time.
- Special events and requests that involve off-hour support and weekends should be given at least a 2 week notice. This allows us time to arrange staffing for your event, have coverage to handle day-to-day requests without drops in service levels and give the staff time to arrange personal schedules to accommodate your request.
For AV requests, please send us an email.